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For more than 40 years, Avtec has provided mission-critical dispatch technology for nearly every aspect of the public safety industry, ranging from individual cities and counties to regional and statewide networks.

See how Avtec Scout transforms public safety dispatch

Dispatch is Evolving Emergency Communications

See how smaller municipalities can overcome the budgetary hurdles that tend to restrict the quality of emergency response they provide. At the core of their success is the Avtec Scout dispatch console.

A Future-ready Facility for Nassua County

With over 200,000 incoming calls per year, the Nassau County, NY Fire & Rescue needed flexibility in communications and dispatcher user experience. Avtec’s Scout system proved to be the strong a reliable system they needed.

Proudly Supporting

Anderson County Sheriff's Office Hamblen County 911 Meriden Police Nassau County 156 New Mexico- State Police North Carolina Buncombe County Sheriff's Office Richardson Texas Whitcom County Communications MACC 911 City of San Luis Obispo

And hundreds of other public safety organizations

Scout for Public Safety

Emergency response personnel depend on reliable command and control communications to stay informed, make the right decisions, ensure safety and respond with the right resources as quickly as possible. The Scout™ Voice over Internet Protocol (VoIP) dispatch console delivers all of the above in a secure, P25-compliant system that seamlessly integrates with legacy and open standards technology to deliver no-fail communications during day-to-day operations or the most difficult emergencies.

Avtec Scout EX

Why Choose Avtec Scout?

Reliability

Built on Internet Protocol (IP) technology, Scout is designed around an inherently scalable and redundant architecture with components that can easily be distributed across networks to mitigate the risk of loss.

Interoperability

Scout uses software interfaces to connect with third-party endpoint devices, providing a dynamic, scalable, and extensible platform that easily accommodates new and legacy technologies.

Concurrent support of open standards and proprietary radio and telephony protocols makes Scout the ideal solution for supporting communication technology migration plans and building a future proof solution.

Flexibility

Scout provides an extremely customizable Graphical User Interface (GUI). Administrators can customize screens to be intuitive for dispatchers, allowing them to manage communications more efficiently and respond faster during emergencies. Screens can even be configured to mirror legacy systems, helping reduce dispatcher training time.

Redundancy

Scout’s VPGate™ gateway is designed so a failure will not affect operations. In fact, VPGate is normally licensed in a redundant configuration to further maximize system up time during unexpected failover scenarios.

Scout's failover capability provides a highly resilient system design that can continue to operate in a variety of mission critical scenarios. This capability ensures that the endpoints assigned to the VPGate continue to be available for uninterrupted operation from all console positions.

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NASPO ValuePoint Contract

Avtec is an awarded NASPO ValuePoint supplier providing public agencies a pre-negotiated , discounted rate, for Scout consoles and accessories without the need for an RFP or bidding process. To learn more, visit our NASPO ValuePoint page.

See Scout in Action

Browse our complete library of demo videos to see the power of Scout EX.

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Meet The Scout Enterprise Family

Avtec Scout EX Scout EX

Avtec Scout EX is our most robust solution and can monitor up to 250 audio streams and 2,000 channels. If your government agency needs a secure, scalable and redundant console solution to manage hundreds of resources daily, you can depend on Scout EX.

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Avtec Scout E8 Scout E8

Avtec Scout E8 can monitor up to eight audio streams and eight channels at a time, providing maximum value for a minimal investment. And because it is compatible with all Scout Enterprise products, you can easily expand this system as your dispatch communications center grows.

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Avtec Scout E4 Scout E4

The Avtec Scout E4 console manages up to four audio streams and eight channels at a time. This cost-effective solution is compatible with Scout EX and E8 consoles, so you can add additional software licenses when you need them.

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Avtec Scout E1 Scout E1

Avtec Scout E1 is a purpose-built hardware device that delivers a compact, reliable and affordable dispatching solution for up to four radios. The E1 works as a stand-alone piece or can be combined with multiple E1 devices to create a larger system. Since Scout E1 is compatible with all Scout Enterprise products, it can be easily upgraded.

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Clear voice communication is critical to the safety and success of our missions, and Avtec delivered the clarity we demand.

Scott B. Malizia Carolinas Medical Center